1. Services Marketing Is Different;Berry;Business,1980
2. New Products Management for the 1980's;Booz,1982
3. The New Product Development Process: A Suggested Model for Banks;Bowers;J. Retail Banking,1986
4. New Product Scenarios: Prospects for Success;Calantone;J. Marketing,1981
5. The Dimensions of Industrial New Product Success and Failure;Cooper;J. Marketing,1979