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Efficiency gains in public service delivery through information technology in municipalities

  • Published:2022-10 Issue:4 Volume:39 Page:101724
  • ISSN:0740-624X
  • Container-title:Government Information Quarterly
  • language:en
  • Short-container-title:Government Information Quarterly

Author:

Hilhorst Cokky,Behrens Chris,Brouwer Erik,Sneller Lineke

Funder

Ministerie van Binnenlandse Zaken en Koninkrijksrelaties

Publisher

Elsevier BV

Subject

Law,Library and Information Sciences,Sociology and Political Science

Reference85 articles.

1. Citizens and consumers: A NPM dilemma;Aberbach;Public Management Review,2005

2. Public value pragmatism as the next phase of public management;Alford;The American Review of Public Administration,2008

3. Productivity Effects of Information Diffusion in Networks;Aral,2007

4. IT assets, organizational capabilities, and firm performance: How resource allocations and organizational differences explain performance variation;Aral;Organization Science,2007

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