Service robots in the hospitality industry: The case of Henn-na hotel, Japan

Author:

Reis JoãoORCID,Melão Nuno,Salvadorinho Juliana,Soares Bárbara,Rosete Ana

Funder

Fundação para a Ciência e a Tecnologia

Publisher

Elsevier BV

Subject

Sociology and Political Science,Education,Business and International Management,Human Factors and Ergonomics

Reference120 articles.

1. Adoption of robots and service automation by tourism and hospitality companies;Ivanov;Revista Turismo e Desenvolvimento,2017

2. Service robotics and human labor: a first technology assessment of substitution and cooperation;Decker;Robot. Autonom. Syst.,2017

3. Service robot implementation: a theoretical framework and research agenda;Belanche;Serv. Ind. J.,2020

4. Service robotics and artificial intelligence: current research and future directions;Engelhardt;ISA (Instrum. Soc. Am.) Trans.,1990

5. Human-robot interfaces for interactive receptionist systems and wayfinding applications;Bazzano;Robotics,2018

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