1. The Timeless Way of Building;Alexander,1979
2. Crisis-response in the port of Rotterdam: can we do without a facilitator in distributed settings?;Appelman,2005
3. The Unified Modeling Language User Guide;Booch,1999
4. The face-to-face electronic meeting: a tutorial;Bostrom,1992
5. Group facilitation and group support systems;Bostrom,1993