1. Understanding the office: a social-analytical perspective;Hirschheim;ACM Transaction on Office Information Systems,1986
2. Design requirements of office systems;Bracchi;ACM Transactions on Office Information Systems,1984
3. Systems thinking systems practice;Checkland,1981
4. Office automation: a social and organizational perspective;Hirschheim,1985
5. Procedures for critical office analysis: a critical review;Sasso,1986