1. Over 1,300 customers helped everyday by insurers to recover from extreme weather in 2012;ABI,2013
2. Gazing into the oracle: The Delphi method and its application to social policy and public health;Adler,1996
3. Capability maturity model for assessing flood resilience capabilities of the built environment;Adeniyi,2017
4. Case study methodology as a means of theory building: Performance measurement in facilities management organisations;Amaratunga;Work Study,2001
5. Organisational capability;APSC,2012