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Beyond metrics? Utilizing ‘soft intelligence’ for healthcare quality and safety

  • Published:2015-10 Issue: Volume:142 Page:19-26
  • ISSN:0277-9536
  • Container-title:Social Science & Medicine
  • language:en
  • Short-container-title:Social Science & Medicine

Author:

Martin Graham P.,McKee Lorna,Dixon-Woods Mary

Funder

United Kingdom Department of Health Policy Research Programme

Wellcome Trust

National Institute for Health Research (NIHR)

Publisher

Elsevier BV

Subject

History and Philosophy of Science,Health (social science)

Reference33 articles.

1. A stupidity-based theory of organizations;Alvesson;J. Manag. Stud.,2012

2. Optimizing patient involvement in quality improvement;Armstrong;Health Expect.,2013

3. A minor office: the variable and socially constructed character of death certification in a Scottish city;Bloor;J. Health Soc. Behav.,1991

4. Constructing Grounded Theory;Charmaz,2006

5. The limits of knowledge management for UK public services modernization: the case of patient safety and service quality;Currie;Public Adm.,2008

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