The development and utilization of the case-based help-desk support system HOMER

Author:

Göker Mehmet H,Roth-Berghofer Thomas

Publisher

Elsevier BV

Subject

Electrical and Electronic Engineering,Artificial Intelligence,Control and Systems Engineering

Reference17 articles.

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3. Developing Industrial Case Based Reasoning applications: The INRECA Methodology;Bergmann,1999

4. Göker, M., Roth-Berghofer, Th, Bergmann, R., Pantleon, T., Traphöner, R., Wess, S., Wilke, W., 1998. The development of HOMER: a case-based CAD/CAM help-desk support tool. In: Smyth, B., Cunningham, P. (Ed.). Advances in Case-Based Reasoning. Proceedings of the fourth European Workshop on Case-Based Reasoning EWCBR98, Dublin, Lecture Notes in Artificial Intelligence, 1488. Springer, Berlin, pp. 346–357

5. Case-Based Planning — Viewing Planning as a Memory Task;Hammond,1989

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