Decision support for improved service effectiveness using domain aware text mining

Author:

Khare Vineet R.,Chougule Rahul

Publisher

Elsevier BV

Subject

Artificial Intelligence,Information Systems and Management,Management Information Systems,Software

Reference44 articles.

1. Deloitte Global Services Limited, Service effectiveness. (Deloitte Touche Tohmatsu Limited), 2011 (retrieved 14.02.11).

2. F. Bezerra, J. Wainer, W.M.P. van der Aalst, Anomaly detection using process mining, in: Proceedings of BMMDS/EMMSAD’2009, 2009, pp. 149–161.

3. New approaches for discovering exception and anomalous rules;Delgado;International Journal of Uncertainty, Fuzziness and Knowledge-Based Systems,2011

4. Use of electronic health records in US hospitals;Jha;New England Journal of Medicine,2009

5. Merck Sharp, Dohme Corp., The Merck Manual of Medical Information--Home Edition. (Merck & Co., Inc.,), 2011 (Retrieved 14.02.11, from THE MERCK MANUAL MEDICAL LIBRARY).

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