登录 注册 会员服务 联系我们

Repeat patronage: Cultivating alliances with customers

  • Published:1988-01 Issue:3 Volume:7 Page:225-237
  • ISSN:0278-4319
  • Container-title:International Journal of Hospitality Management
  • language:en
  • Short-container-title:International Journal of Hospitality Management

Author:

Haywood K.Michael

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference12 articles.

1. Relationship retailing: transforming customers into clients;Berry;Business Horizons,1986

2. Employee commitment: money in the bank;Decotiis;The Cornell H.R.A. Quarterly,1986

3. Developing buyer-seller relationships;Dwyer;Journal of Marketing,1987

4. The centrality of interpersonal trust in group processes;Golembiewski,1975

Cited by 21 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Customer relationship management research in hospitality industry: a review and classification;Journal of Hospitality Marketing & Management;2019-04-08

2. Systematic review of hospitality CRM research;International Journal of Contemporary Hospitality Management;2018-03-19

3. Comparison of supervised machine learning techniques for customer churn prediction based on analysis of customer behavior;Journal of Systems and Information Technology;2017-03-13

4. The impact of communication channels on communication style and information quality for hotel loyalty programs;Journal of Hospitality and Tourism Technology;2016-02-01

5. Examining Celebrity Fandom Levels and Its Impact on Destination Loyalty;Journal of Quality Assurance in Hospitality & Tourism;2015-10
同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3