1. Developing and deploying a patient safety program in a large health care delivery system: You can’t fix what you don’t know about;Bagian;Jt Comm J Qual Improv,2001
2. www.psrs.arc.nasa.gov (last accessed Aug 7, 2002).
3. Using Health Care Failure Mode and Effect Analysis™: The VA National Center for Patient Safety’s prospective risk analysis system;DeRosier;Jt Comm J Qual Improv,2002
4. Incident reporting;Wald,2001
5. Guest commentary: Patient safety: What is the goal and how do we get there?;Bagian;Joint Commission Perspectives on Patient Safety,2002