The effects of an integrative supply chain strategy on customer service and financial performance: an analysis of direct versus indirect relationships

Author:

Vickery Shawnee K,Jayaram Jayanth,Droge Cornelia,Calantone Roger

Publisher

Wiley

Subject

Industrial and Manufacturing Engineering,Management Science and Operations Research,Strategy and Management

Reference80 articles.

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4. The impact of supply chain integration on operating performance;Armistead;Logistics Information Management,1993

5. Estimating nonresponse bias in mail surveys;Armstrong;Journal of Marketing Research,1977

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