Developing a formative scale to measure consumers’ trust toward interaction with artificially intelligent (AI) social robots in service delivery
Author:
Publisher
Elsevier BV
Subject
General Psychology,Human-Computer Interaction,Arts and Humanities (miscellaneous)
Reference106 articles.
1. Categorizing peer-to-peer review site features and examining their impacts on room sales;Ai;Journal of Hospitality Marketing & Management,2019
2. Using structural technology acceptance models to segment intended users of a new technology: Propositions and an empirical illustration;Althuizen;Information Systems Journal,2018
3. Autistic children’s kansei responses towards humanoid-robot as teaching mediator;Aziz;Procedia Computer Science,2015
4. Self-efficacy;Bandura,2012
5. Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior;Ba;MIS Quarterly,2002
Cited by 127 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Consumer acceptance of social robots in domestic settings: A human-robot interaction perspective;Journal of Retailing and Consumer Services;2025-01
2. Online shopping: How can algorithm performance expectancy enhance impulse buying?;Journal of Retailing and Consumer Services;2024-11
3. AI robots over sommeliers? Exploring the service provider effect on diners’ wine ordering decisions at restaurants;International Journal of Hospitality Management;2024-09
4. Social Robot Privacy Concern (SRPC): Rethinking privacy concerns within the hospitality domain;International Journal of Hospitality Management;2024-09
5. Conversational AI chatbots as counselors for hospitality employees;International Journal of Hospitality Management;2024-09
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3