So sorry, now please watch: Identifying image repair strategies, sincerity and forgiveness in YouTubers’ apology videos

Author:

Choi Grace Y.,Mitchell Anne Marie

Publisher

Elsevier BV

Subject

Marketing,Organizational Behavior and Human Resource Management,Communication

Reference72 articles.

1. Laura Lee, Jeffree Star, and the racism scandal gripping beauty YouTube;Abad-Santos;Vox,2018

2. Wannabe influencers are being trained to film a believable YouTube apology video - The Verge;Alexander;The Verge,2020

3. When women athletes transgress: An exploratory study of image repair and social media response;Allison;Sport in Society,2020

4. A qualitative meta-analysis of apologia, image repair, and crisis communication: Implications for theory and practice;Arendt;Public Relations Review,2017

5. Determinants of judged validity;Arkes;Journal of Experimental Social Psychology,1991

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