Readiness to Manage More Diversity and Inclusion to Gain Competitive Advantage in Changing Landscape of the Workplace

Abstract

The increasing globalization of the world is bringing forward the research agenda that could help the top management to effectively deal with the more diverse workforce. Diversity brings potential competitive advantage and, at the same time, impedes challenges to equality and inclusion; however, its benefits are not ignorable. Therefore, a committed top management that is equipped enough to deal with a more diverse workforce in alignment with human resource management is a way forward to face the upcoming challenges that range from recruitment, retention, and performance management to downsizing in tomorrow’s workplace. This chapter covers the topic through the following two lenses: What does top management need to carry forward to deal with the upcoming challenges? What do human resource managers need to do in attracting, retaining, and developing a diverse workforce? We will continue through in-depth, open-ended interviews with 14-panel experts to dig down the topic and, thus, refine a roadmap to accomplish organizational goals.