Surveys assessing sports services and municipal governance

Author:

Bosch Júlia,Fanega Laureà,García Jaume,Hernández Núria,Moya Xavier,Murillo Carles

Abstract

This study aims to investigate the social importance of sport in L’Hospitalet de Llobregat. As an instrument for social cohesion and integration, sport has become a very important part of municipal activity. We use two surveys: the Baròmetre, which gathers opinion about municipal services; and satisfaction surveys completed by the users of sports facilities. The sports offer (6.5) receives a better rating than overall municipal management (5.9), and counts for 20.4% of the global assessment of the municipal management. Satisfaction with facilities is 7.3 out of 10, while price receives the lowest mark. Detailed analysis of satisfaction surveys conducted among the population can help the municipal management of sports facilities. Policies that focus only on prices are unlikely to be as effective at improving members’ perception of sports facilities as those that also take other aspects into account.

Publisher

Universidade da Coruna

Subject

Public Administration,Economics and Econometrics

Reference6 articles.

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2. Bosch, J., García, J., Moya, X., and Murillo, C. (2018). Estratègia de futur de la politica esportiva de l'Ajuntament de L'Hospitalet de Llobregat. Mimeo, Servei d'Esports, Ajuntament de L'Hospitalet.

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