Conceptualisation and identification of professional trainings quality: Approach targeted at user

Author:

Fabian Vesna,Despotović Miomir

Publisher

Centre for Evaluation in Education and Science (CEON/CEES)

Reference35 articles.

1. Abdullah, F. (2006). The development of HEdPERF: a new measuring instrument of service quality for the higher education sector. International Journal of Consumer Studies, 30(6), 569-581.;

2. Angell, R. J., Heffernan, T. W., and Megicks, P. (2008). Service quality in postgraduate education. Quality Assurance in Education, 16(3), 236-254.;

3. Arandarenko, M., and Krstić, G. (2008). Analiza uticaja politike zapošljavanja i aktivnih mera tržišta rada u Republici Srbiji 2003-2007. Beograd: Vlada republike Srbije, Tim potpredsednika Vlade za implementaciju Strategije za smanjenje siromaštva.;

4. Bahia, K., and Nantel, J. (2000). A reliable and valid measurement scale for the perceived service quality of banks. international journal of bank marketing, 18(2), 84-91.;

5. Bemowski, K. (1991). Restoring the pillars of higher-education. Quality progress, 24(10), 37-42.;

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