Impact of Service Quality on In-Patients’ Satisfaction, Perceived Value, and Customer Loyalty: A Mixed-Methods Study from a Developing Country
Author:
Publisher
Informa UK Limited
Subject
Health Policy,Pharmacology, Toxicology and Pharmaceutics (miscellaneous),Social Sciences (miscellaneous),Medicine (miscellaneous)
Reference52 articles.
1. How Could Private Healthcare Better Contribute to Healthcare Coverage in Vietnam?
2. The quality perception gap between employees and patients in hospitals
3. What makes health services usable?: Insights from a qualitative study of caregivers of children with disabilities
4. Dimensions of service quality in healthcare: a systematic review of literature
5. Patient Perception and Choice Factors Related to International Hospitals: A Study in Ho Chi Minh City, Vietnam
Cited by 31 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Factors influencing meta-banking adoption: an empirical study;Journal of Financial Reporting and Accounting;2024-08-22
2. Ophthalmology Practice-Related Factors and Patient Loyalty: Mediating Role of Patient Satisfaction;Patient Preference and Adherence;2024-08
3. SISTEMAS DE GESTIÓN DE CALIDAD EN CLINICAS DENTALES: UNA REVISIÓN BIBLIOGRÁFICA;RECISATEC - REVISTA CIENTÍFICA SAÚDE E TECNOLOGIA - ISSN 2763-8405;2024-07-22
4. Does Patient Satisfaction and Trust Matter in the Relationship between Service Quality and Patient Loyalty in the Ghanaian Health Sector?;African Journal of Empirical Research;2024-06-08
5. Kano Model for Enhancing Business Strategy Through Customer Preference Analysis: A Case Study of Packaged Mineral Water Bottles;IEEE Engineering Management Review;2024-06
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3