Integrated Quality Management as an Effort to Improve the Quality of the Catering Department at SMK Negeri 3 Malang

Author:

Laili Afifatul,Alfandie Alya Irrzaq Nahya,Jannah Asa Maghfirotul,Tio Aurelia Jovita Putri,Agustin Desika,Supriyanto Achmad

Abstract

Quality educational institutions are those that continuously improve the quality of their education. This education should be given from an early age, because at an early age it is necessary to develop creativity in students. The purpose of this study was to examine the analysis of integrated quality management at SMK Negeri 3 Malang with Total Quality Management (TQM). In this study we used a research method with a qualitative approach. The data collection technique used was by giving a questionnaire to the principal of SMK Negeri 3 Malang. The results of this study are researchers analyzing how the integrated quality management process works with TOM, to understand how SMK Negeri 3 Malang seeks to apply the principle of providing customer satisfaction, what are the special programs at SMK Negeri 3 Malang as a form of optimal service, and superior accreditation as a form of principle continuous institutional improvement at SMK Negeri 3 Malang, which illustrates that the implementation of integrated quality management in SMK education institutions in early childhood is very necessary in supporting continuous improvement.

Publisher

Angstrom Centre of Education Journal Management

Reference31 articles.

1. Ahmad. 2020. Manajemen Mutu Terpadu. [Integrated Quality Management] Makassar: Nas Media Pustaka.

2. Andi, R, S. 2018. Manajemen Hubungan Masyarakat dalam Menarik Minat Masyarakat di SMK Negeri 2 Ponorogo (Issue 21). [Public Relations Management in Attracting Public Interest at SMK Negeri 2 Ponorogo (Issue 21)] Universitas Negeri Maulana Malik Ibrahim.

3. Ansaruddin, D. 2018. Implementasi Sistem Manajemen Mutu ISO 9001:2008 pada SMK Negeri 2 Banda Aceh. [Implementation of ISO 9001:2008 Quality Management System at SMK Negeri 2 Banda Aceh. Master of Education Administration] Magister Administrasi Pendidikan, 6(3), 123-128

4. Asri, K. H., Komariah, A., Meirawan, D. & Kurniady, D. A. 2021. Kepemimpinan Kepala Sekolah dalam Penyerapan Lulusan Berbasis Industri. [Principal Leadership in Industry-Based Graduate Absorption] Research and Development Journal of Education, 7(1), 01. https://doi.org/10.30998/rdje.v7i1.7788.

5. Basori, I, S. 2022. Peenerapan Sistem Manajemen Mutu ISO 9001:2008 DI SMP Al Hikmah Surabaya. [Implementation of ISO 9001:2008 Quality Management System at SMP Al Hikmah Surabaya] Jurnal Studi, Sosial, Dan Ekonomi, 3(2), 215–234.

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3