1. Microsoft Corporation. Office Communicator 2007 R2 product overview. http://office.microsoft.com/en-us/communicator-help/microsoft-office-communicator-2007-r2-product-overview-HA010203715.aspx?CTT=1 (accessed 2013 Mar 5).
2. Microsoft Corporation. Lync product overview. http://office.microsoft.com/en-us/microsoft-lync-video-conferencing-and-instant-messaging-FX102004552.aspx (accessed 2013 Jul 18).
3. American Society of Health-System Pharmacists. Objectives. Pharmacy Practice Model Initiative. www.ashpmedia.org/ppmi/objectives.html (accessed 2013 Mar 5).
4. Microsoft Corporation. University adopts unified communications to improve education, streamline operations. Microsoft case studies. www.microsoft.com/casestudies/Case_Study_Detail.aspx?casestudyid=4000003536 (accessed 2013 Mar 5).
5. Microsoft Corporation. Hospital boosts clinical outcomes, saves $1.4 million, with hospitalist software. Microsoft case studies. www.microsoft.com/casestudies/Microsoft-Lync-Server-2010/Marietta-Memorial-Hospital/Hospital-Boosts-Clinical-Outcomes-Saves-1.4-Million-with-Hospitalist-Software/710000000580 (accessed 2013 Mar 5).