Testing a New Theory of Patient Satisfaction With Treatment Outcome-Reference-Cited by-同舟云学术

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Testing a New Theory of Patient Satisfaction With Treatment Outcome

Published:2004-08 Issue:8 Volume:42 Page:726-739
ISSN:0025-7079
Container-title:Medical Care
language:en
Short-container-title:

Author:

Hudak Pamela L.,Hogg-Johnson Sheilah,Bombardier Claire,McKeever Patricia D.,Wright James G.

Publisher

Ovid Technologies (Wolters Kluwer Health)

Subject

Public Health, Environmental and Occupational Health

Reference37 articles.

1. On the practical significance of hindsight bias: the case of the expectancy–disconfirmation model of consumer satisfaction.;Zwick;Organ Behav Hum Decis Process,1995

2. Patient satisfaction: a valid concept?;Williams;Soc Sci Med,1994

3. Patients’ expectations of knee surgery.;Mancuso;J Bone Joint Surg [Am],2001

4. Toward a theory of patient satisfaction.;Linder-Pelz;Soc Sci Med,1982

5. The metaphor of ‘patients as customers’—implications for measuring patient satisfaction.;Hudak;J Clin Epidemiol,2003

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