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Overall Emergency Department Rating: Identifying the Factors That Matter Most to Patient Experience

  • Published:2018-11 Issue:6 Volume:40 Page:367-376
  • ISSN:1062-2551
  • Container-title:Journal for Healthcare Quality
  • language:en
  • Short-container-title:J Healthc Qual

Author:

Aaronson Emily L.,Mort Elizabeth,Sonis Jonathan D.,Chang Yuchiao,White Benjamin A.

Publisher

Ovid Technologies (Wolters Kluwer Health)

Subject

Public Health, Environmental and Occupational Health,Health Policy

Reference23 articles.

1. Development and evaluation of the CAHPS hospital survey;Darby;Health Serv Res,2005

2. Relationship between patient satisfaction with inpatient care and hospital readmission within 30 days;Boulding;Am J Manag Care,2011

3. Patients' perception of hospital care in the United States;Jha;N Engl J Med,2008

4. Patient satisfaction and its relationship with clinical quality and inpatient mortality in acute myocardial infarction;Glickman;Circ Cardiovasc Qual Outcomes,2010

5. Physician communication and patient adherence to treatment;Haskard Zolnierek;Med Care,2009

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