Towards customer satisfaction and loyalty: What cuts it in a hair salon?
Author:
Publisher
AOSIS
Subject
Strategy and Management,Economics and Econometrics,Development,Business and International Management
Reference38 articles.
1. The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions
2. Service Quality: New Directions in Theory and Practice
3. Technology and gender: barbers and hairdressers in New Zealand, 1900–1970
4. Customer Loyalty: Toward an Integrated Conceptual Framework
Cited by 2 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. The effect of mobile-wallet service dimensions on customer satisfaction and loyalty: An empirical study;Cogent Business & Management;2023-07-09
2. Situating HIV risk in barbershops: accounts of knowledge and practices from barbers in Nigeria;Health, Risk & Society;2022-06-24
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