The effect of mobile-wallet service dimensions on customer satisfaction and loyalty: An empirical study-Reference-Cited by-同舟云学术

The effect of mobile-wallet service dimensions on customer satisfaction and loyalty: An empirical study

Published:2023-07-09 Issue:2 Volume:10 Page:
ISSN:2331-1975
Container-title:Cogent Business & Management
language:en
Short-container-title:Cogent Business & Management

Author:

Ajina Ahmed S.¹^ORCID,Joudeh Jamal M. M.²^ORCID,Ali Nafez N.³^ORCID,Zamil Ahmad M.¹^ORCID,Hashem Tareq N.⁴^ORCID

Affiliation:

1. Marketing Department, College of Business Administration, Prince Sattam Bin Abdulaziz University, Al-Kharj, Saudi Arabia

2. Marketing Department, Faculty of Business, Applied Science Private University; MEU Research Unit, Amman, Jordan

3. Marketing Department, Faculty of Business, Al-Zaytoonah University of Jordan, Amman, Jordan

4. Marketing Department, Business Faculty, Isra University, Amman, Jordan

Funder

Prince Sattam bin Abdulaziz University

Publisher

Informa UK Limited

Subject

Marketing,Management Science and Operations Research,Organizational Behavior and Human Resource Management,Strategy and Management,Business, Management and Accounting (miscellaneous),Accounting,Business and International Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/23311975.2023.2229544

Reference79 articles.

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2. Effects of perceived cost, service quality, and customer satisfaction on health insurance service continuance

3. The Intention to Use E-wallet During Covid-19 Pandemic in Developing Country

4. FinTech and household finance: a review of the empirical literature

5. How e-wallets encourage excessive spending behavior among young adult consumers?

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