A Study on Student Satisfaction in Private Universities in Sri Lanka

Abstract

Abstract This study focusing on Student Satisfaction should generally took place within a university system, regardless of state or private. This work focused on the study of the satisfaction of students studying in private universities in Sri Lanka and how selected factors affect to satisfaction of the students. Our study investigated about the components that may had a large influence on student satisfaction, and whether there was a relationship between those factors, as well as what factors had a significant influence on student satisfaction in private universities. The main purpose of this study was to determine whether students are satisfied or not. It is intended to be done with a focus on. Based on the represented sample of 370 students studying in the top five major private universities and higher education in Sri Lanka.The Main objective of this survey was to review the perspective of students studying on private universities in Sri Lanka. Based on the data obtained and to pave the way for improvements and changes to be made in the private university system. This research highlights the importance of student satisfaction in higher education, impact of selected variables to the student satisfaction and the need to focus on improving the quality of education and services provided by the university to positively influence students’ learning experiences and academic performance. By addressing the factors that influence student satisfaction, private institutions of higher education in Sri Lanka can improve their image and reputation, and ultimately provide a more fulfilling experience to their students