The Relationship between Emotional Intelligence and Organizational Commitment among Nurses Working in Governmental Hospitals in Jordan

Abstract

AbstractIntroduction: Nurses' emotions and feelings in response to their environment and their ability to manage their own emotions can have significant consequences on several aspects of their job. In Jordan, studies are still investigating whether emotional intelligence is significantly related to organizational commitment. Aim To investigate whether a significant relationship exists between emotional intelligence and organizational commitment among Jordanian nurses working in governmental hospitals in Jordan. Methods The study used a descriptive cross-sectional correlational design. A convenience sampling method was used to recruit participants working in governmental hospitals. A total of 200 nurses participated in the study. The Emotional Intelligence Scale and Organizational Commitment Scale were utilized for data collection. Results Participants had high levels of emotional intelligence and moderate levels of organizational commitment. Emotional intelligence had a significant, moderately strong, positive relationship with organizational commitment (r = 0.53,p < 0.01). Male nurses, widowed nurses, and nurses with higher postgraduate qualifications demonstrated significantly higher levels of emotional intelligence and organizational commitment than female nurses, single nurses, and nurses with undergraduate degrees (p < 0.05). Conclusion Nurses were highly emotionally intelligent and moderately committed to their organizations. Policies supporting the implementation of interventions to improve organizational commitment and maintain a high level of emotional intelligence should be developed and promoted by nurse managers and hospital administrators.