Author:
Taufiek Hikmal Khalis,Ulhaq Dias Dhiya,Ramadhan Takbir,Ilham Muhammad,Rahmadini Laura,Siswajanthy Farahdinny
Abstract
Online transactions are a form of information technology development that provides convenience and benefits for businesses and consumers. However, online transactions also raise various legal issues, especially related to consumer protection. This research aims to examine the economic law review of consumer protection in online transactions in Indonesia. The research method used is descriptive analytical method with normative juridical approach. The data used is secondary data obtained from various sources of information on the internet, such as laws, regulations, journals, articles, and reports. The results show that consumer protection in online transactions in Indonesia is still not optimal, because there are still legal gaps, discrepancies between law and reality, and low legal awareness and responsibility of business actors and consumers. This research recommends the need to improve the quality and quantity of regulations, effective law enforcement, as well as education and advocacy for businesses and consumers in online transactions.
Publisher
Indonesian Journal Publisher
Reference30 articles.
1. Akhmaddhian, S., & Agustiwi, A. (2016). Perlindungan Hukum Terhadap Konsumen Dalam Transaksi Jual Beli Secara Elektronik Di Indonesia. Jurnal Unifikasi, 3(2), 49–60.
2. Andriansyah, & Maizaroh, M. (2023). Pembaharuan Hukum Pelindungan Konsumen: Kesiapan Indonesia Menyambut Kehadiran Social Commerce. Jurnal Rechts Vinding: Media Pembinaan Hukum Nasional, 12(2), 319–340.
3. Barkatullah, A. H. (2018). Does self-regulation provide legal protection and security to e-commerce consumers? Electronic Commerce Research and Applications, 30, 94–101. https://doi.org/10.1016/j.elerap.2018.05.008
4. Bongomin, G. O. C. (2020). Mobile money adoption and usage and financial inclusion: mediating effect of digital consumer protection. Digital Policy, Regulation and Governance, 22(3), 157–176. https://doi.org/10.1108/DPRG-01-2019-0005
5. Botta, M. (2019). The interaction of EU competition, consumer, and data protection law in the digital economy: The regulatory dilemma in the facebook odyssey. Antitrust Bulletin, 64(3), 428–446. https://doi.org/10.1177/0003603X19863590