Effects Of A Communication-And-Resolution Program On Hospitals’ Malpractice Claims And Costs

Author:

Kachalia Allen1,Sands Kenneth2,Niel Melinda Van3,Dodson Suzanne4,Roche Stephanie5,Novack Victor6,Yitshak-Sade Maayan7,Folcarelli Patricia8,Benjamin Evan M.9,Woodward Alan C.10,Mello Michelle M.11

Affiliation:

1. Allen Kachalia () is chief quality officer at Brigham Health, in Boston, Massachusetts.

2. Kenneth Sands is chief epidemiologist and chief patient safety officer at HCA Healthcare, in Nashville, Tennessee.

3. Melinda Van Niel is a project manager at Beth Israel Deaconess Medical Center for the Massachusetts Alliance for Communication and Resolution following Medical Injury, in Boston.

4. Suzanne Dodson, now retired, was project manager at Baystate Health, in Springfield, Massachusetts.

5. Stephanie Roche is a health care quality research analyst at Beth Israel Deaconess Medical Center.

6. Victor Novack is head of the Clinical Research Center at Soroka University Medical Center and a professor of medicine at the Faculty of Health Sciences, Ben-Gurion University of the Negev, in Beer Sheva, Israel.

7. Maayan Yitshak-Sade is a postdoctoral research fellow at the Harvard T. H. Chan School of Public Health, in Boston.

8. Patricia Folcarelli is vice president of health care quality at Beth Israel Deaconess Medical Center.

9. Evan M. Benjamin is chief medical officer of Ariadne Labs, Harvard T. H. Chan School of Public Health and Brigham and Women’s Hospital.

10. Alan C. Woodward, an emergency medicine physician in Concord, Massachusetts, is past president and former chair of the Committee on Professional Liability of the Massachusetts Medical Society.

11. Michelle M. Mello is a professor of law at Stanford Law School and a professor of health research and policy at Stanford University School of Medicine, in California.

Publisher

Health Affairs (Project Hope)

Subject

Health Policy

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