Yelp Reviews Of Hospital Care Can Supplement And Inform Traditional Surveys Of The Patient Experience Of Care

Author:

Ranard Benjamin L.1,Werner Rachel M.2,Antanavicius Tadas3,Schwartz H. Andrew4,Smith Robert J.5,Meisel Zachary F.6,Asch David A.7,Ungar Lyle H.8,Merchant Raina M.9

Affiliation:

1. Benjamin L. Ranard is a doctor of medicine and master of science in health policy research combined-degree student at the Perelman School of Medicine, University of Pennsylvania, in Philadelphia.

2. Rachel M. Werner is a core investigator at the Center for Health Equity Research and Promotion and an associate professor of medicine at the Perelman School of Medicine, University of Pennsylvania.

3. Tadas Antanavicius is an undergraduate student at the University of Pennsylvania.

4. H. Andrew Schwartz is an assistant professor in the Department of Computer Science at Stony Brook University, in Stony Brook, New York.

5. Robert J. Smith is a doctor of medicine student at the Perelman School of Medicine, University of Pennsylvania.

6. Zachary F. Meisel is an assistant professor in emergency medicine at the Hospital of the University of Pennsylvania, in Philadelphia.

7. David A. Asch is executive director of the Center for Health Care Innovation and a professor in the Wharton School and the Perelman School of Medicine, all at the University of Pennsylvania, and a physician in the Center for Health Equity Research and Promotion, Philadelphia Veterans Affairs Medical Center.

8. Lyle H. Ungar is a professor in the Department of Computer and Information Science at the University of Pennsylvania.

9. Raina M. Merchant ( ) is director of the Penn Social Media and Health Innovation Lab and an assistant professor in emergency medicine at the University of Pennsylvania.

Publisher

Health Affairs (Project Hope)

Subject

Health Policy

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