Evaluation of Appointment Scheduling Rules: A Multi-Performance Measures Approach

Author:

Creemers Stefan,Colen Pieter,Lambrecht Marc

Publisher

Elsevier BV

Reference66 articles.

1. Rule no. 135 ? 140, 174 ? 179, 213 ? 218, 252 ? 257, 291 ? 296, Conditions z = 5, 10, 15, 20, 25 ? r 1 = 1 ? r 2 = 1 ? h ? (H \ {0});25 ? r 1 = 0 ? r 2 = 1 ? h ? (H \ {0})

2. Improving envelopment in data envelopment analysis;R Allen;European Journal of Operational Research,2004

3. Focusing on Customer Time in Field Service: A Normative Approach

4. Out-patient queues at the Ibn-Rochd health centre;M Babes;The Journal of the Operational Research Society,1991

5. A study of queues and appointment systems in hospital outpatient departments, with special reference to waiting-times;N Bailey;Journal of the Royal Statistical Society, Series B,1952

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