Statistical and Economic Evaluation of Time Series Models for Forecasting Arrivals at Call Centers-Reference-Cited by-同舟云学术

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Statistical and Economic Evaluation of Time Series Models for Forecasting Arrivals at Call Centers

Published:2016 Issue: Volume: Page:
ISSN:1556-5068
Container-title:SSRN Electronic Journal
language:en
Short-container-title:SSRN Journal

Author:

Bastianin Andrea,Galeotti Marzio,Manera Matteo

Publisher

Elsevier BV

Reference28 articles.

1. Forecast Evaluation in Call Centers: Combined Forecasts, Flexible Loss Functions and Economic Criteria

2. An alternative approach to decisions under uncertainty using the empirical moment-generating function;R N Collender;American Journal of Agricultural Economics,1986

3. Comparing predictive accuracy;F X Diebold;Journal of Business & Economic Statistics,1995

4. Economic criteria for evaluating commodity price forecasts;J H Dorfman;Journal of Agricultural and Applied Economics,1997

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1. Makine Öğrenmesi Kullanarak Çağrı Merkezine Gelen Çağrıların Tahmin Edilmesi;Osmaniye Korkut Ata Üniversitesi Fen Bilimleri Enstitüsü Dergisi;2020-11-28

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