Author:
Yasir Mohammed,Bacaksiz Dr. Pinar
Abstract
This research examines the role of the customer capital through its three dimensions (market intelligence, customer delight and customer loyalty) on entrepreneurial marketing. The empirical study of this research was used in Iraq, Baghdad, on small and medium -sized enterprises, and the questionnaires were the researchers who randomly chose 60 from small and medium enterprises to distribute 400 questionnaires to employees and about 21 of these questionnaires were invalid, after collecting the data, it was analyzed to show the relationship between the factors. The results of this study showed that there is an effect on the customer capital in the entrepreneurial marketing, and the hypotheses of this study have been supported in conducting more research in other countries and the other legal form to work to generalize the results
Reference47 articles.
1. 1. Alegre, J., Lapiedra, R. and Chiva, R. (2006). "A measurement scale for product innovation performance", European Journal of Innovation Management, 9 (4), 333-346.https://doi.org/10.1108/14601060610707812
2. 2. Al-Baghdadi, A. H., and Al-Atwi, M. H. Y. (2014). Impact Core Competences in entrepreneurial marketing. AL-Qadisiyah Journal For Administrative and Economic sciences, 16(4).
3. 3. Alhadrawi, R. H., and Alatwi, M. H. (2015). The role of social responsibility in the promotion and customer loyalty An analytical study of the views of a sample of the Rafidain Bank branch customers of others-Najaf. AL-Qadisiyah Journal For Administrative and Economic sciences, 17(4).
4. 4. Alqahtani, N., and Uslay, C. (2020). Entrepreneurial marketing and firm performance: Synthesis and conceptual development. Journal of Business Research, 113, 62-71.https://doi.org/10.1016/j.jbusres.2018.12.035
5. 5. Barnes, D. C., Ponder, N., and Dugar, K. (2011). Investigating the key routes to customer delight. Journal of Marketing Theory and Practice, 19(4), 359-376.https://doi.org/10.2753/MTP1069-6679190401
Cited by
1 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献