Employee Portals based on Knowledge Management in Public Education

Abstract

The e-government development in Spain still lacks in the employee perspective. This background is clearly visible in the educative public sector where the authors can found several online services to employees but can't find a complete employee portal. The implementation of such systems is an opportunity to embed knowledge management, as it's the core process in education, but it would imply a deep organizational change. Thus, it is crucial to determine the barriers that could potentially prevent their implementation. The study aims to establish the barriers that influence the intention of use of those employee portals. The researchers used structural equation modeling to conduct an empirical study based on a hybrid TAM-TPB model. The results have found evidence on the majority of the proposed hypothesis. The authors conclude the study with a set of recommendations for the developers that could help in avoiding the effects of such barriers.