Self-Directedness in the Service of Human Resources Management in Tourism and Hospitality

Abstract

The tourism and hospitality sector has been greatly impacted by the Covid-19 pandemic with inflows and outflows of tourists abruptly decreasing. In an effort to rebound, nations have embarked on forming policies to aid organizations regain their grounds. Emphasis on the regional development of the businesses, accordingly, can mediate growth. All things considered, organizations of the sector have had to turn to their personnel to seek ways to combat bottlenecks and crises and to upgrade the experience of their customers. The current chapter focuses on the notion of self-directedness and examines its vitality in the survival and recovery of the sector, and its inherent ability led to empowerment, adaptation, and flexibility. This is a literature review which consists of two main influential pillars: the degradation caused by the pandemic and the capability of self-directedness. Thus, the existing literature review, along with up-to-date articles and scientific journals have been processed and scrutinized.