Reinventing Human Resources Through Digitalization

Abstract

Human resource management (HRM) in organizations is rapidly being transformed by information technologies. The COVID-19 pandemic has intensified the pace of digitalization of HR processes, which has become particularly important in the context of the digital transformation of human resource activities. Those organizations that take advantage of digital HRM technologies are better positioned than those that pay less attention to them. Additionally, organizations have had to adapt to new work models such as hybrid or remote work. This chapter describes how digitization is reshaping human resources by introducing digital HR transformation in different activities, comparing digital recruitment to traditional recruitment, focusing on the role of applicant tracking systems in recruitment and selection, and examining digital trends and work models. Finally, several practical implications will be discussed.