Augmented Reality and Virtual Reality in E-Governance

Abstract

In recent years, augmented reality & virtual reality (AR/VR) has been seen as a technology with huge potential to give companies an operational and competitive advantage. But despite the use of new technologies, companies still face challenges and cannot immediately achieve performance. In addition, companies must adopt attractive technologies and analyse the areas where these technologies can be adopted, which emphasizes the importance of establishing appropriate e-government practices. This study explores how AR/VR governance is applied to support the development of sustainable AR/VR applications and analyse the negative impacts based on application domains. The study illustrates what practices are used to obtain information that helps engage technologies by overcoming obstacles with recommended actions that lead to desired results. The research helps to identify the most important scopes and limitations of AR/VR in e-governance.