In Times of Uncertainty, Organizational Cultural Shifts Appear Seamless With Emotionally Intelligent Transformational Leaders at the Helm

Abstract

Dealing with confusing times requires drastic measures. COVID-19, one of the most significant events in 2019, created an immediate frenzy. January 6th, 2021 showcased how voting results can sway people to make far-reaching choices. February 2022, the war between Russia and Ukraine generated trepidation for others' well-being. The anxiety and emotional turmoil generated from circumstances discussed above will not go away easily. Yet, the aftermath of these conditions will lessen with emotionally strong leaders at the forefront. Using emotions to help create relationships reduces anxiety. This chapter focused on understanding the origins of emotions, recognizing the benefits of emotional intelligence and transformational leadership styles, drawing attention to how these behaviors create learning organizations, and proposing the best ways to move forward in turbulent times.