Affiliation:
1. The University of Arizona Global Campus, USA
Abstract
This chapter explores care with respect to theoretical concepts including belonging and mattering. The authors utilize feedback from the academic resolution process and draw from faculty experiences to illustrate the unique challenges of the adult online learner and those who work with them. They highlight data from a study that aimed to give voice to the student as well, identifying elements of perceived care that may be particularly impactful in the online environment. Warm, inviting communication and recognition of individuality were particularly valued, suggesting a desire for connection. Finally, the authors identify clear strategies for practical actions to develop meaningful online relationships which may enhance student persistence.
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