Affiliation:
1. CHRIST University (Deemed), India
2. Department of Fashion Technology, National Institute of Fashion Technology, New Delhi, India
Abstract
Gamification has become a popular approach to engage employees, customers, and other stakeholders in various industries. With the advent of Industry 5.0 and Society 5.0, the use of gamification is expected to increase, as companies and organizations look for innovative ways to enhance productivity, creativity, and collaboration. Industry 5.0 is the next phase of industrial development, characterized by the integration of advanced technologies, such as AI, IoT, and robotics, with human skills and creativity. Society 5.0, on the other hand, refers to a human-centered society that leverages technology to create solutions for social problems. This chapter explores the potential of gamification in the context of Industry 5.0 and Society 5.0. It discusses the various applications of gamification, including training, education, marketing, and sustainability. It also examines the benefits of gamification, such as increased engagement, motivation, and collaboration.