A Bibliometric Analysis of Organizational Citizenship Behavior, Employee Retention, Performance, and Perceived Organizational Support

Abstract

A concept currently developing in the area of organizational citizenship behaviors (OCBs) is the idea that it is important to examine how and why individuals contribute to their organizations outside of their characterized Professional Functions. As a part of this study, a review of the Scopus database was used. By using a bibliographic knowledge mapping approach, the report provides an overview of current research activity in organizational citizenship behavior, employee retention, employee performance, and perceived organizational support region. The purpose of this study is to combine a variety of tools associated with bibliometrics and network analysis to identify the most influential research studies, major journals, and key authors in the field. As a result of our thorough investigation of these studies, we will be able to identify various loopholes and propose practical topics for future research by identifying various areas of improvement.