Affiliation:
1. Western Governors University, USA
Abstract
The onset of COVID-19 brought about a significant transformation in higher education (HE), expediting an ongoing evolution and compelling institutions and educators to cultivate the necessary skills for effective online delivery and resource provision. Insights from student experiences during the spring of 2020 indicated that institutions faced challenges in their transitions, revealing deficiencies in crucial aspects such as online instructor presence, social interaction among instructors and students, and instructor immediacy. This chapter suggests instructional practices and technology approaches within HE from a community of inquiry (CoI) perspective to enhance student engagement and instructor presence. The trajectory of HE is persistently shifting towards advanced technology, aiming to expand, streamline, and enhance student engagement and interaction, all while introducing innovative methods to enhance instructor presence. The authors urge HE institutions to adopt and refine various techniques to elevate the student experience.
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