Challenges and Future Directions on Business Intelligence

Abstract

The landscape of business intelligence (BI) is continually evolving, presenting both unprecedented opportunities and daunting challenges for socio-technical organizations. This proposed chapter delves into the multifaceted challenges faced by businesses in harnessing the full potential of BI systems. Addressing issues ranging from data quality and integration challenges to the ethical considerations surrounding data usage, the chapter navigates through the complex terrain of contemporary BI. As organizations grapple with the ever-expanding volume and variety of data, the need for advanced analytics and machine learning solutions becomes imperative. From the integration of artificial intelligence and natural language processing for more intuitive BI interfaces to the growing importance of explainable AI for transparency and accountability, the chapter provides a forward-looking perspective.