Collaboration Analysis in Supply Chain 4.0 for Smart Businesses

Abstract

This study aims to review collaboration in Supply Chain 4.0. For this objective, dimensions and outcomes of collaboration are analyzed based on businesses. An overview of the different dimensions and outcomes of collaboration was created in Industry 4.0 platform. Research data was obtained from literature review and then refined according to SC experts. The findings show that collaboration in Supply Chain 4.0, with the activation of dimensions including information and communication management, resource planning in the production and logistics process, collaborative decisions for business goals, technology and business development, motivational alignment, performance evaluation in integrated processes, marketing and customer orientation can lead to sustainable performance. In this study, a comprehensive approach is made to accessing collaboration concept among business partners in Industry 4.0 by creating a new conceptual framework to achieve economic, social, and environmental performance.