The Role of Supply Chain Control Towers in Facilitating Sustainable Supply Chain Management Practices

Abstract

Sustainable supply chain management (SSCM) has become a critical consideration for businesses across various industries, driven by customer demand, pressure from interest groups, potential cost savings, enhanced reputation, and brand recognition. However, despite the benefits of implementing SSCM practices, the implementation process can be challenging and costly. A supply chain control tower (SCCT) is a critical technology for achieving collaboration among supply chain participants and providing real-time visibility across the end-to-end supply chain operations. In this book chapter, the authors undertake a literature review to explore the potential of supply chain control towers to support the adoption of SSCM and overcome associated challenges while highlighting potential sustainability gains. The aim is to identify the benefits of using supply chain control towers to facilitate sustainable practices and provide recommendations for organizations to maximize the benefits of control towers in enhancing sustainability performance.