Leveraging Virtual Learning to Facilitate Training Transfer in VUCA Times

Abstract

The purpose of this case study is to highlight the efficacy of Virtual Learning as a tool to facilitate training transfer of behavioral skills and knowledge imparted during the course of a leadership intervention in a manufacturing firm during the pandemic lockdown. A mixed-method approach involving qualitative depth interviews and survey questionnaire responses were used to draw logical inferences. The findings of the study revealed that virtual learning supports effective training transfer of behavioral skills and knowledge. The learners also highlighted virtual learning to be offering convenience and an enriching learning experience. The study offers practical insights for learning and development practitioners on leveraging virtual learning as a powerful tool to promote the transfer of trained knowledge at the workplace. The study is first of its kind as it offers key insights on training transfer in organizational learning and development context, gathered from personal experiences of learners involved in the training intervention conducted during the pandemic lockdown.