Challenges and Solutions when Designing and Teaching Online Courses

Abstract

This case identifies the common challenges associated with teaching and developing online courses in higher education and proposes solutions to address these challenges. The solutions employ emerging technologies that facilitate (1) intellectual engagement through progressive inquiry, (2) collaboration among students, (3) continuous feedback, and (4) learning that takes place both within and outside of “class time.” The technologies discussed in the case advance these four learning principles and include online labor markets, collaborative annotation programs, interactive textbooks, and assessments that provide immediate grading and feedback. The examples used throughout the case are largely drawn from courses that were taught as part of a Master of Arts in Government Program. Although the courses focus primarily on the study of governance, politics and research methods, the technologies described would be useful in a wide range of academic courses, including those in the humanities, social sciences, natural sciences, and information sciences.