Affiliation:
1. Babes-Bolyai University of Cluj-Napoca, Romania
2. Babes-Bolyai University, Romania
Abstract
Performance measurement in Romanian higher education is of high interest. On one hand, this topic would be significant because public funding depends on the performance of the universities. On the other hand, when measuring performance, the objectives have to be drafted in order to have a comparison basis with what universities achieved. Starting from these two issues, this chapter provides information regarding performance measurement in Romanian higher education. Thus, the main objective of the chapter consists in finding the perceptions of performance measurement at both top and middle management levels. This study is based on a qualitative case study approach and the authors used interviews as a data collection method. The authors used an interpretive research approach to obtain a deeper understanding of the process. Even if performance is hard to define, the results show that depending on the primary purpose of the universities performance receives a definition. Universities use various types of indicators when are measuring performance.