The Role of Business Process Reengineering in the Modern Business World

Author:

Kasemsap Kijpokin1

Affiliation:

1. Suan Sunandha Rajabhat University, Thailand

Abstract

This chapter reveals the role of business process reengineering (BPR) in the modern business world, thus illustrating the theoretical and practical concept of BPR, the applications of BPR, the drivers of BRR (in terms of internal drivers and external drivers), the critical success factors of BPR (i.e., egalitarian leadership, collaborative working environment, top management commitment, supportive management, information technology, change management, project management, and cross-functional coordination), the implementation of BPR, and BPR software tools. BPR is a systematic approach to helping an organization analyze and improve its processes in digital age. BPR is a continuum of change initiatives in order to deliver better business performance standards through establishing sustainable process capability in modern organizations. BPR has become a popular tool to dealing with rapid technological and business change in the global competitive environment. Applying BPR will greatly improve business performance and reach business goals in global business.

Publisher

IGI Global

Cited by 5 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Systematic literature review on business process re-engineering approaches in logistics;Kybernetes;2021-07-26

2. Big Data Management;International Journal of Organizational and Collective Intelligence;2017-07

3. The Importance of Customer Satisfaction and Customer Loyalty in the Service Sector;Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry;2017

4. Mastering Business Process Management and Business Intelligence in Global Business;Advances in Business Information Systems and Analytics;2017

5. Mastering Business Process Management and Business Intelligence in Global Business;Global Business Expansion

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