A Framework Strategy to Overcome Trust Issues on Cloud Computing Adoption in Higher Education

Abstract

Cloud computing has the potential of adding strategic value to the higher education domain owing to exemplary growth in ubiquitous data and communication services ranging from student access to educational materials to developing teaching and research practices. Despite the wide adoption of CC in HEIs, there is a paucity of research that specifically addresses the issue of trust in cloud adoption in the UK HEI context, as well as identifying smarter and more efficient strategies to overcome the existing CC trust issue in this domain. The authors propose a five-stage strategic roadmap to address the trust issues impacting the uptake of cloud services in UK universities. They conclude that IT and management participation and support are the keys to the success of the strategic framework.