Towards Understanding and Implementing Knowledge Management Strategy

Abstract

Many companies are working strategically with their knowledge through targeted knowledge management strategies aligned with their organizational strategy. However, the success of these knowledge management strategies vary. This chapter uses previous studies to show that KM strategy is a dual function concept. One function of knowledge management strategy manages knowledge content to ensure the right knowledge is captured and used while the other function of knowledge management strategy focuses on aligning a knowledge management initiative to organizational strategy. Additionally, the components of each function are discussed.